Nairobi (Kenya)
Joining our team of consultants in delivering high-quality solutions to companies and nonprofits, the Associate Consultant will design, source, and lead cross-sector engagements. This position offers a unique opportunity for a talented, early-career professional to learn about and contribute to the successful operations of an innovative startup.
The Associate Consultant will participate as a member of consulting teams on a wide range of client projects, often serving as the project manager while also conducting research, developing materials, and providing additional team support.
The Associate Consultant will work remotely from their own home office and report to an Engagement Manager for supervision and support. Some travel will be required for client meetings and several staff meetings per year.
(Additional travel will be required during the onboarding process and over the first year for training purposes.) Work may be required outside of normal business hours to meet client demands (i.e., in the evenings and weekends), but a flexible schedule during the workday is permitted.
Responsibilities will include, but may not be limited to, the following areas and items.
Project Management and Support
- Plan and participate in meetings as a member of the consulting team for projects with nonprofit clients (e.g., strategy development, business planning, governance, partnerships, etc.)
- Monitor deadlines, tasks, and deliverables for client projects in partnership with the Lead Consultant; develop and update work plans as appropriate; and identify the impact of work plan changes to project schedules, capacity, and budget.
- Serve as a thought partner to the Lead Consultant and other members of the project team, providing feedback on meetings and interviews, critical thinking on how to meet project goals, and planning on project trajectory.
- Create and monitor folders in cloud-based shared document system for sharing and archiving project files.
- Ensure consistency across project team in use of document sharing tools, materials, and general project information.
- Schedule and plan logistics for project interviews, focus groups, and other meetings with clients and staff — to be conducted in person and via telephone / video conferencing — using Outlook, Zoom, Skype, and/or other technology.
- Attend and take notes at client meetings both in person and via phone / video conference, as needed (some travel will be required)
- Act as liaison between Reteno & Associates and other contractors also working with clients.
Research
- Develop, administer, and analyze online surveys and assessments.
- Conduct other primary research (e.g., interviews, focus groups) and secondary research (e.g., using online sources) for clients in support of strategy development, business planning, and other projects.
- Develop analysis and first drafts of findings reports for surveys, interviews, and other research Materials Development.
- Draft client communications including memos, interview guides, handouts, worksheets, agendas, project work plans, surveys, presentations, minutes, etc.
- Review, edit, and format reports and documents generated by project team.
- Develop graphics to be used in client communications, presentations, and reports.
- Create charts and graphs using financial data within Excel.
Required Qualifications
The Associate Consultant position requires superb communication skills and mastery of common technology tools. This individual must be engaged, diplomatic, patient, and helpful; communicate challenges in order to solve problems; and take direction as well as work independently.
Required qualifications include:
- Bachelor’s Degree & 2-3 years consulting and/or nonprofit experience preferred
- Minimum of 2 - 3 years professional experience, preferably working as a Project or Research Assistant/Coordinator or an Administrative/Executive Assistant in a fast-paced environment.
- Experience in the nonprofit sector is highly desirable.
- Excellent written communications skills: clear and concise writing as well as editing skills are of particular importance.
- Excellent oral communications skills, including a strong customer service orientation and the ability to communicate effectively to both technical and non-technical audiences.
- Ability to identify and quickly comprehend research questions, and then independently pursue relevant information from secondary sources.
- Capacity to handle multiple tasks, remain flexible, prioritize appropriately, and manage workflow for oneself and others.
- Must be a Power User of MS Windows and MS Office (Outlook, Word, Excel, PowerPoint)
- Interest in consistently learning new tools and technologies and applying those concepts to the needs of colleagues and the firm.
- Self-motivated and able to work independently as part of a geographically dispersed team, while being responsive to direction and knowing when to seek guidance.
About Reteno & Associates
Reteno & Associates is a fast-growing multi-service consulting firm with a global. Our consulting services focus on our clients most critical issues and opportunities: strategic planning, Lobbying & Government Relations, Public Policy Advocacy, Fundraising & Partnerships, Operations, Technology, Transformation, Digital Communication, Advanced Analytics and Sustainability across various industries and geographies. We empower organizations to tackle challenges and meet business objectives.
Culture at Reteno & Associates
We're an ambitious, smart and open-minded team that is passionate about our mission. Each day is unlike the last, as we are constantly moving forward, challenging each other, and working together to create the future of micro-mobility.
Reteno & Associates stands for a culture of inclusion. We celebrate different backgrounds, experiences, and perspectives encouraging everyone to bring their authentic selves to work. We have a diverse environment that empowers our team to feel comfortable when they voice their opinions. We are dedicated to providing an inclusive, open, and diverse work environment.
